Accessibility and Facilities

Toilets and baby changing

Toilets, including accessible toilets and baby change facilities can be found through the café and at the entrance to the Work Room, through the garden.

Wheelchair Access

Tudor House is accessible for wheelchair users, including the café, toilets, and classroom.

The only public areas in the building which are not accessible to people with mobility impairment or wheelchair users, is the basement, as it is accessed by steep steps. Outside, some areas of the garden and King John’s Palace are also not accessible to wheelchair users due to steep steps and The attic, which isn’t accessible due to steep steps.

There are platform lifts to enable access to the upstairs of the house. Please be aware that larger mobility scooters and electric wheelchairs cannot use these lifts due to size and weight limitations. Please do contact us in advance of your visit to confirm that the lifts are available for use.

Due to fire safety regulations, only two wheelchairs are able to access the upstairs of the house at any one time. We offer free admission for those accompanying visitors with disabilities.

Visual and hearing impairments

For people who are deaf or have impaired hearing, we provide the script to the Big Show, and the audio guide as a print out. Tudor House and Garden is also fitted with an induction loop.

All labels and other information can be provided in large print, please ask at the entrance.

Assistance dogs are welcome.

Explore Room

If you are visiting with young children, stop by the Explore Room for a range of fun activities and resources.

Blue Badge Parking

There are several blue badge parking bays close to the museum. Further details on nearby blue badge parking can be found here.

Baggage Policy and Buggy Park

For reasons of security and safety, Tudor House Museum, Garden & Café has a maximum bag size policy in place. The maximum size of bag allowed in the venue is 56 x 25 x 45 cm (standard sized rucksack or wheeled briefcase). Wheeled luggage, including cabin bags, and suitcases are not allowed and need to be stored elsewhere before entering. Unfortunately Tudor House does not have the facility to store bags. Luggage storage is available nearby at Biltong & Bangers, 161 High Street, Southampton, SO14 2BT (call 023 8178 9946 for more details). Please do not leave bags unattended at any time. The Museum reserves the right to vary or alter these conditions without prior notice.

Pushchairs can be taken around the ground floor, garden and into the café. First floor access for pushchairs is not permitted. We can facilitate pushchair storage on the ground floor beside the Explorer Room, please speak to staff at reception when you arrive or follow signage.

Need extra information?

Visit our FAQ page or contact our team at museums@southampton.gov.uk.

Visual Guide

We have prepared a Visual Guide which will help visitors to know exactly what to expect and ease any anxiety which often accompanies a visit to somewhere new and unfamiliar. You can download the Visual Guide below.

Visual Guide

PDF file, 827KB