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Enquiries: 023 8083 4242 | Closed: Fridays
Open: Mon-Thurs 10am-3pm (Last entry 2.15pm) | Sat-Sun 10am-5pm (Last entry 4.15pm)

Enquiries: 023 8083 4242Closed: Fridays | Open: Mon-Thurs 10am-3pm (Last entry 2.15pm) | Sat-Sun 10am-4pm (Last entry 3.15pm)


Accessibility statement for Tudor House and Garden

This accessibility statement applies to tudorhouseandgarden.com.
This website is owned by Southampton City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software

We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
There are lots of options available for you to translate pages on our website into other languages:

How accessible this website is
We know some parts of this website are not fully accessible:

  • Some form controls do not have labels, which can make them harder to understand when using a screen reader
  • Some PDFs are not fully machine readable
  • Some controls do not change appearance when they are selected using a keyboard

Feedback and contact information
If you need information on this website in a different format, please contact us by telephone on 023 8083 4242 or email tudor.house@southampton.gov.uk.
We’ll consider your request and get back to you.

Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us by emailing web.editor@southampton.gov.uk.

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility
Southampton City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content
The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations
The following success criteria have some instances of failure on our web pages:

  • Ensure pages don’t require zooming and 2D scrolling on small screens (WCAG 2.1 success criterion 1.4.10)
  • Specify the language of every page (WCAG 2.1 success criterion 3.1.1)
  • Ensure all pages have a page title (WCAG 2.1 success criterion 2.4.2)
  • Ensure headings include text (WCAG 2.1 success criterion 1.3.1)
  • Add headers to tables (WCAG 2.1 success criterion 1.3.1)
  • Ensure every page contains a heading (WCAG 2.1 success criterion 1.3.1)
  • Ensure links explain their purpose (WCAG 2.1 success criterion 2.4.4)
  • Identify the purpose of fields programmatically (WCAG 2.1 success criterion 1.3.5)
  • Add a scope to table headings (WCAG 2.1 success criterion 1.3.1)
  • Mark navigation as lists (WCAG 2.1 success criterion 1.3.1)
  • Avoid using the same link text for different destinations (WCAG 2.1 success criterion 2.4.4)
  • Ensure links are distinguished by more than just color (WCAG 2.1 success criterion 1.4.1)
  • Ensure text has sufficient contrast (WCAG 2.1 success criterion 1.4.3)
  • Ensure links can be used by screen readers (WCAG 2.1 success criterion 4.1.2)
  • Combine adjacent links with the same destination (WCAG 2.1 success criterion 1.1.1)
  • Avoid linking to anchors that do not exist (WCAG 2.1 success criterion 2.4.1)
  • Ensure form controls have labels (WCAG 2.1 success criterion 1.3.1)
  • Specify alternative text for images inside links (WCAG 2.1 success criterion 1.1.1)
  • Ensure controls change appearance when they are selected (WCAG 2.1 success criterion 2.4.7)

This site is designed and maintained by a third party agency. We are working with them to review our test results and increase compliance with the WCAG standards.
We have a number of PDFs and other documents that are not compliant for the following reasons:

  • Define a title for all PDFs (WCAG 2.1 success criterion 2.4.2)
  • Specify headings for every PDF (WCAG 2.1 success criterion 1.3.1)
  • Ensure PDFs are machine readable (WCAG 2.1 success criterion 1.1.1)
  • Fix untagged PDFs (WCAG 2.1 success criterion 1.3.1)
  • Improve weak PDF titles (WCAG 2.1 success criterion 2.4.2)
  • Ensure long PDFs use bookmarks to aid navigation (WCAG 2.1 success criterion 2.4.5)

We are reviewing all of our PDFs to ensure that they are either replaced with an accessible web page or updated to meet these criteria. We plan to complete this by end of April 2021. Any new PDFs or other documents we publish will meet accessibility standards.

Content that’s not within the scope of the accessibility regulations
Pre-recorded audio and video

Our website may contain a small amount of pre-recorded audio and video published before 23 September 2020 that is not fully accessible. We are not required to make these accessible but it is our policy to do so where possible.

Our website makes use of embedded maps. We are not required to make these accessible as long as essential information is always provided in an accessible format like an address.

Preparation of this accessibility statement
This statement was prepared on 22 September 2020. It was last reviewed on 22 September 2020.
This website was last tested on 22 September 2020. The test was carried out internally using the Silktide automated tool to choose and test a random sample of 101 pages. We also manually carry out some checks as well as reviewing the automated test results.
We use Silktide’s accessibility testing to automatically test our sites every five days. We regularly review the results and manually do our own checks to decide on the actions we need to take.
Our aim is to make our website as accessible as possible to the widest range of visitors and customers. At the centre of everything we do is the act of communication so communicating as effectively as possible is paramount for us.

This means considering the specific needs of those with visual or physical impairments, learning difficulties and other forms of disability. In addition it means having an understanding of different browser technologies. Our site has been produced to meet current best practices and guidelines.

The benefits of this approach:

  • The site is available to as wide an audience as possible and across a variety of technologies.
  • The site meet guidelines for those users who may have impairments and difficulties using the web.
  • The site loads quicker and use less bandwidth.

All web sites that are owned by UK businesses need to comply with the Disability Discrimination Act – The DDA. The Disability Discrimination Act 1995 – was introduced with the intention of comprehensively tackling the discrimination which many disabled people face. The part of the DDA that states web sites must be made accessible came into force on 1 October 1999 and the Code of Practice for this section of the Act was published on 27 May 2002.