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Currently our lifts to give access to the 1st floor are not working, we are waiting on an engineer to repair them. Please note access to the ground floor, garden and cafe is still available.

Cookie Policy

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We use ‘Cookies’ on our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site for our users.

WHAT IS A COOKIE ?

A cookie is a small text file containing letters and numbers that we store in your browser or on the hard drive of your computer.

WHY DO WE USE COOKIES?

We use cookies for a number of reasons:

  1. Essential and  Functionality Cookies

These allow us to ensure that our site works properly for our users. For example: that the search functionality acts correctly; that your preferences are remembered across the site, and that you know you are logged in to your account as you move from page to page.

  1. Performance Cookies

With these cookies we are able to record how you use our website and make sure we update it to be as useful as possible for our users.  
We are able to look at this data and analyse statistics such as how long people are spending on a particular page, how quickly they leave the site or which pages they most often view next.

WHAT COOKIES DO WE USE?

There are two different types of cookies:
Session cookies – these are temporary and are erased when you close your browser at the end of your browsing session. The next time you visit that particular site it will not recognise you and will treat you as a completely new visitor as there is nothing in your browser to let the site know that you have visited before.

Persistent cookies – these remain on your hard drive until you erase them or they expire. How long a cookie remains on your browser depends on how long the visited website has programmed the cookie to last.

HOW DO I BLOCK COOKIES?

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

WHAT COOKIES ARE ON OUR SITE?

Below is a table showing the current cookies in use by our website along with some information about each one.

Analytical cookies are used to collect and report anonymised information on how our website is used. This helps us to improve the website based on the needs and behaviour of our visitors.

Google Analytics

We use Google Analytics cookies to collect information about how visitors use our website. We do not use this for tracking purposes. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. We also collect the following information: IP address, country, browser, operating system, and screen resolution.

Company / ProviderCookie NamePartyDurationPurpose
SystemPHPSESSIDConent management system 1st PartysessionUsed by the website to display the content pages you require
Google Analytics__utma
__utmb
__utmc
__utmz
ff
__utmx
3rd Party
3rd Party
3rd Party
3rd Party
3rd Party
3rd Party
2 years
30 minutes
Not set
6 months
2 years
2 years
Google uses cookies only for tracking visitor sessions and identifying new visitors from returning visitors. When a visitor visits a web site, the web server records the visit information to the web server’s log file, and when Google performs an analysis of a web logs it can identify the use of cookies by visitors. It does not collect personable identifiable information.
How to reject or delete this cookie
http://www.google.com/intl/en/privacypolicy.html

               
1st Party – this means the cookie is owned by us
3rd Party – this means the cookie is places by one of our partners

Communications and marketing cookies

We use communications and marketing cookies to share information about your use of our site to help us show you relevant content on other platforms.

Facebook

We use a Facebook pixel for the purpose of sharing information about your use of our site, such as what pages you visit. This helps us show you relevant advertising content when you are on Facebook.

Visitors can view their Facebook ads settings and update their preferences at any time. Consent for Facebook third-party cookies cannot be automatically removed by our tool, so please opt out manually.

CookieNamePurposeExpiration time
_fbpFacebookFirst-party cookie.Three months
 FacebookThird-party cookie, set by facebook.com.End of browser session
frFacebookThird-party cookie, set by facebook.com.Three months

MORE INFORMATION

Further Information about cookies is available at the below websites:

http://www.allaboutcookies.org  
http://www.youronlinechoices.eu