Open Monday - Thursday: 10am - 3pm / Saturday - Sunday: 10am - 5pm / Closed Fridays
Toilets, including accessible toilets and baby change facilities can be found through the café and at the entrance to the Work Room, through the garden.
Tudor House is accessible for wheelchair users, including the café, toilets, and classroom. Our Customer Service Assistants are also trained in disability awareness so please ask a member of staff for any assistance you may need during your visit.
The only public area in the building which is permanently not accessible to people with mobility impairment or wheelchair users is the basement, as it is accessed by steep steps. Outside, some areas of the garden and King John’s Palace are also not accessible to wheelchair users due to steep steps. Please be aware that larger mobility scooters and electric wheelchairs cannot use the lifts to the upstairs area due to weight limitations. Due to fire regulations, only two wheelchairs are able to access the upstairs of the house at any one time.
We offer free admission for companions accompanying visitors with disabilities.
For people who are deaf or have impaired hearing, we provide the script to the Big Show, and the audio guide as a print out. Tudor House and Garden is also fitted with an induction loop.
All labels and other information can be provided in large print, please ask at the entrance.
Assistance dogs are welcome.
If you are visiting with young children, stop by the Explore Room for a range of fun activities and resources.
There are several blue badge parking bays close to the museum. Further details on nearby blue badge parking can be found here.
For reasons of security and safety, Tudor House Garden & Café has a maximum bag size policy in place. Luggage with wheels &/or larger than 40cm x 56cm will not be admitted and need to be stored elsewhere before entering the building. Unfortunately Tudor House doesn’t have the facility to store luggage.
Other places to store your luggage:
Ocean@Robins Nest, 129 High St, Southampton SO14 2BR provide a luggage storage service. 07812717628.
Alternatively, SeaCity Museum on Havelock Road, SO14 7FY has lockers for items 40cm x 80cm maximum.
Please do not leave bags unattended at any time. The Museum reserves the right to vary or alter these conditions without prior notice.
Visit our FAQ page or contact our team at museums@southampton.gov.uk.
We have prepared a Visual Guide which will help visitors to know exactly what to expect and ease any anxiety which often accompanies a visit to somewhere new and unfamiliar. You can download the Visual Guide below.
